Sales & Retention Executive

Benefits

Our range of excellent benefits include *39 days holiday allowance including bank holidays in addition to 4 days Christmas closure, *21 hours wellbeing leave, wellbeing contribution, generous pension scheme and commitment to personal growth through funded learning.

* Applied pro-rata if working part-time

Job summary

Are you an experienced and passionate Sales Executive looking for a new challenge? Do you have the tenacity and drive to achieve goals and outcomes?  Would you be interested in supporting NAHT to improve the recruitment and retention of our members who are senior leaders in education.

The focus of the role will be on building relationships and selling NAHT products services and memberships, to new and existing Members. In addition, you will retain existing Members through reactive and proactive conversations and attend third party events to support our recruitment and retention strategy.

You will engage proactively with school leaders at different stages of their career and build lasting working relationships with key stakeholders to ensure success in meeting retention and acquisition targets. Your feedback to the Sales & Retention Manager will inform improvements to our products and processes.

This is very much a hands-on role where you’ll be an ambassador for membership services promoting our brand and various offerings.

Person specification

We are looking for a driven and confident individual who has excellent sales experience. You will take pride in engaging with our members to sell face to face and by telephone and be able to work to set targets and tight KPIs. You will have demonstrable track record of working in a sales environment or equivalent in relation to promoting or upselling multi product lines or services (in our case membership). A sound understanding in customer service and sales techniques with the ability to influence decision and build a strong rapport with our members are essential for this role.

Experience of using CRM platforms or membership databases to manage workload and customer data is not essential for this role, but desirable.

Persuasive communication skills with the ability to prioritise, manage multiple workloads and meet deadlines as well as strong planning and organising skills are essential attributes for the role.

The postholder will be required to work outside of normal working hours if necessary, with the ability to travel including overnight stay.

About us

NAHT represents more than 37,000 school leaders in early years, primary, secondary/post primary and special schools, making us the largest association for school leaders in the UK. Our members consist of all categories of school leaders. We provide representation, advice and training for school leaders in England, Wales and Northern Ireland. We use our voice at the highest levels of government to influence policy for the benefit of leaders and learners everywhere.

NAHT is an equal opportunities employer. We’re committed to promoting a diverse and inclusive workplace where we can embrace and value individuality. We are committed to employment practices that promote diversity and inclusion and encourage all applications regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. Should you need any adjustments to the recruitment process, at either application or interview, please contact us on human.resources@naht.org.uk

To apply download Candidate pack - Sales & Retention Executive.

The closing date for receipt of applications is 10^th July 2024

First interview – 17^th July (via Microsoft Teams)

Second interview – 22^nd July (in person, at our offices in London Millbank)