Branch Caseworker

Overall Summary

• To provide representative and related administrative support to the UNISON Essex Branch.
• To maintain confidentiality in relation to all aspects of the post.
• To communicate with members effectively to resolve issues.

Key Tasks and Responsibilities

• To monitor the Branch Inbox for incoming cases.
• To provide information, advice and guidance including support and representation to members of the Branch (from all sectors of the Branch membership).

• To respond to all initial enquiries from members of the Branch (by telephone, email, in person) to provide the necessary advice, guidance and support relating to employment as deemed necessary for the enquiry.
• To undertake a case load of member work issues, including coordinating further advice and organising or providing representation as required.
• To attend and support members in meetings with their employer. These meetings may be across Essex and occasionally in London and neighbouring counties. Accordingly, the possession of a full UK driving licence is essential.
• Attending consultative and negotiating meetings with employers to represent the best interests UNISON members.
• Assisting with consultations / ballots of members as required.
• Maintain accurate records for all casework undertaken.
• Attend and contribute to any meeting necessary to support the Branch and its members.
• Preparing reports on your work to Branch Committee.
• Supporting the Branch Office Manager in organising the compilation, production and distribution of circulars, newsletters and other forms of communication to activists and members
• Support to Workplace Representatives including advice on Casework and assisting new reps with Casework to further their development.
• To liaise with UNISON Eastern and UNISON Centre as required.

To apply for this opportunity, please email the Branch Manager at uebranchmanager@outlook.com requesting the relevant application and monitoring forms.

Please note that only the general application form will be accepted, we do not accept CVs.

Please return completed application forms and the monitoring forms to uebranchmanager@outlook.com quoting Ref no. UEBC/02.

The closing date for completed applications is Friday 12th July 2024.

Interviews to be held in the Chelmsford office week commencing 22nd July 2024.

Website
https://www.unison.org.uk/